Shipping policy

Local Pickup

By choosing local pickup at our Riga Store (Brivibas iela 185), the customer agrees that the pickup time must be arranged with the online store after completing the purchase.

To arrange pickup, contact us via phone or email:
Phone: +371 27062476
Email: info@natty.lv

Office address: Riga, Brivibas street 185, LV-1012

Store working hours:

P - 12:00-19:00
O - 12:00-19:00
T - 12:00-19:00
C - 12:00-19:00
P - 12:00-17:00
S, Sv - Closed

Delivery via Courier / Parcel Lockers

We deliver to the following countries:
Latvia, Estonia, Lithuania, Poland, Austria, Belgium, Czech Republic, Denmark, Finland, Sweden, Germany, Netherlands, Switzerland, Luxembourg, Slovakia, France, Norway, United Kingdom, Croatia, Hungary, Slovenia, Ireland, Italy, Portugal, Spain, Greece, Romania.

Baltic countries (Latvia, Estonia, Lithuania): deliveries are made using Omniva, DPD.

International delivery (to Poland, Austria, Belgium, Czech Republic, Denmark, Finland, Sweden, Germany, Netherlands, Switzerland, Luxembourg, Slovakia, France, Norway, United Kingdom, Croatia, Hungary, Slovenia, Ireland, Italy, Portugal, Spain, Greece, Romania) is handled via DPD courier services.

Shipping Costs

Latvia:

  • OMNIVA, DPD – €2.99

  • Venipak, Latvijas Pasts – €1.99

Estonia, Lithuania:

  • €4.99

European countries via DPD parcel lockers:

  • Germany, Poland – €6.99

  • Spain – €7.99

  • Belgium, Czech Republic, Luxembourg, Netherlands, Portugal, Hungary – €8.99

  • Ireland, Finland, Sweden – €9.99

  • France – €10.99

  • Denmark – €11.99

International zones via DPD courier:

  • Zone 1 – €7.99 (Poland)

  • Zone 2 – €14.99 (Austria, Belgium, Czech Republic, Denmark, Finland, Sweden, Germany, Netherlands, Switzerland, Luxembourg, Slovakia)

  • Zone 3 – €19.99 (France, Norway, United Kingdom, Croatia, Hungary, Slovenia)

  • Zone 4 – €25.99 (Ireland, Italy, Portugal, Spain, Greece, Romania)

Free Shipping Thresholds

Baltic countries: Free shipping for orders over €40.

European countries (via DPD courier or parcel lockers):

  • Belgium, Poland – orders over €80

  • Czech Republic, Luxembourg, Netherlands, Portugal, Spain, Hungary, Germany – orders over €90

  • Denmark, France, Ireland, Finland, Sweden – orders over €100

International DPD courier shipping:
Free shipping on orders over €200.

Additional Info

All duties and taxes required for delivery to the destination country must be covered by the Buyer.
Shipping costs are shown before the order is confirmed.
Purchased goods will be delivered to the address specified by the Buyer within 14 business days.
In exceptional cases, we reserve the right to ship the goods within up to 45 calendar days, in which case the customer will be informed.